1. Product Features, Fit & Care
DOES HEALKICKS HELP WITH NEUROPATHY?
Yes. HealKicks is designed with features that support individuals suffering from neuropathy, such as a wide toe box, non-binding upper, slip-resistant sole, and flat, flexible design to encourage better circulation and reduce pressure on sensitive nerves.
IS HEALKICKS GOOD FOR PLANTAR FASCIITIS?
Yes. HealKicks’ ergonomic design helps reduce pressure on the heel and plantar fascia, supports proper arch alignment, and promotes natural movement, which is beneficial for plantar fasciitis sufferers.
DO HEALKICKS HAVE ARCH SUPPORT?
The shoes follow a barefoot philosophy with a minimalist sole and no built-in arch support. Optional orthopedic insoles are available separately.
DO HEALKICKS RUN TRUE TO SIZE?
Yes, most users find that HealKicks run true to size. For wider feet or orthotic needs, use our size guide, and if in doubt, we recommend sizing up.
CAN I WEAR SOCKS WITH HEALKICKS?
Yes, you can wear them with or without socks. The interior is breathable and comfortable barefoot, but moisture-wicking socks may improve hygiene and fit.
WHAT ARE THE MATERIALS USED IN HEALKICKS?
Upper: Premium polyester for durability and comfort.
Sole: Organic rubber for excellent grip and flexibility.
Winter Models: Lined with EVA + cotton wool for insulation and warmth.
ARE HEALKICKS WASHABLE?
Yes. Most models are surface-washable with a damp cloth. For deeper cleaning, remove insoles and hand-wash gently, or machine wash on a delicate cycle.
HOW TO CLEAN HEALKICKS?
Use mild soap and a soft cloth. Remove insoles if needed. Let air-dry only—avoid heat or sunlight.
WHERE CAN I SEE THE SIZE CHART?
Click on the Size Guide link on our website to view all sizing details.
2. Ordering, Shipping & Tracking
HOW CAN I PLACE AN ORDER?
Go to the product page, choose your size/quantity, click Add to cart, then Checkout and follow the steps.
I ENTERED THE WRONG ADDRESS. CAN I CHANGE IT?
Please email us at info@healkicks.com as soon as possible. If your order has already shipped, we’ll do our best to assist.
WHERE IS HEALKICKS SHIPPED FROM?
We ship from our international fulfillment centers. Orders are processed within 24–48 hours and typically delivered in 6–10 business days to the U.S., Canada, and Australia.
HOW LONG DOES SHIPPING TAKE?
Standard: 6–10 business days
Peak Seasons (e.g., Christmas, Black Friday): 10–15 business days
DO YOU SHIP INTERNATIONALLY?
Yes! We ship to the U.S., Canada, Europe, Australia, and New Zealand. For other countries, please email us at info@healkicks.com.
HOW TO TRACK MY ORDER?
You will receive a tracking number by email. Enter it on our Track & Trace page. (Tracking updates may take 1–3 business days to appear.)
3. Returns & Cancellations
HOW TO RETURN HEALKICKS?
Email info@healkicks.com within 30 days of receiving your order. Include your order number and reason. After approval, send the item back using the provided return address. Refunds are processed within 5 business days after receipt.
CANCELLATION TIMEFRAME
Orders can be canceled within 15 minutes to 2 hours of purchase. Contact us immediately at info@healkicks.com.
4. Company & Legitimacy
IS HEALKICKS LEGIT?
Yes. HealKicks is a legitimate and trusted brand with thousands of satisfied customers across the U.S. and Europe.
IS HEALKICKS A SCAM?
No. HealKicks operates transparently with clear policies, real testimonials, and dedicated customer support.
IS HEALKICKS REPUTABLE?
Yes. With clinical design features, strong reviews, and a satisfaction guarantee, HealKicks is recognized as a reputable barefoot shoe brand.
WHO OWNS HEALKICKS?
HealKicks is privately owned by a team of health-driven entrepreneurs focused on functional, therapeutic footwear.
WHERE IS HEALKICKS LOCATED?
We are based in the United States with international fulfillment partners for fast global delivery.
5. Manufacturing & Miscellaneous
ARE HEALKICKS MADE IN THE USA?
Our company is U.S.-based, but manufacturing takes place internationally under ethical, high-quality practices.
WHERE ARE HEALKICKS MANUFACTURED?
Production is mainly in Asia, following strict barefoot design standards and professional quality control.
CAN I BUY HEALKICKS IN STORES?
Currently, HealKicks is available exclusively online via the official website.
ARE HEALKICKS WATERPROOF?
Some models are waterproof, others are not. Check the product details or contact our team at info@healkicks.com.
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Still Have Questions?
📧 info@healkicks.com
📞 +1 (347) 555-0173
Our team is here to help and will get back to you as soon as possible.
